We accept payment by PayPal, Credit Cards & Etsy Gift Cards.
You can also use a credit or debit card via PayPal
You do not have to be a member of PayPal to use this option. Here is a helpful link that explains how you can pay by credit card through paypal-
Orders will be processed and dispatched upon full payment.
Anthi Leoni Decor ships WORLDWIDE from the UK
LETTER or LARGE LETTER
UK: 1-3 working days Royal Mail standard
EUROPE: 3-5 working days with Royal Mail International Standard
USA and CANADA: 5-7 working days with Royal Mail International Standard
ROW: 5-10 working days with Royal Mail International Standard
These are not tracked, please upgrade if you need a faster or tracked option.
UK: 1-3 working days Royal Mail signed for
EUROPE: 3-5 working days with Royal Mail International Signed For
INTERNATIONAL MEDIUM AND LARGE PARCELS
EUROPE: 3-4 working days with an International Courier
USA and CANADA: 2-3 working days with UK MAIL (DHL)
ROW: 3-5 working days with (UK MAIL partners with DHL
This is a tracked service and a signature is required on receipt, failure to provide a signature may lead to your item being sent back or abandoned, please upgrade if you need a faster or tracked option.
Deliveries are made to the address on your order unless otherwise stated in the note to seller with your order.
Please note that there may be custom charges for internationally shipped packages. I am not responsible for any extra custom charge that may occur. Please note once orders have reached customs I am no longer able to track your package until they reach your destination.
I am happy to combine shipping on multiple purchases.
Please convo me with your postcode or suggestions for a comprehensive quote.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Due to the nature of vintage & handmade items, all sales are final.
If you have questions or concerns, feel free to ask before you commit to buy, I will be glad to provide you with more information if necessary and answer any questions you might have.
If you have purchased accidentally or made an error you have 1 hour to let me know, please be aware I may have already generated a shipping label in which case the shipping costs will not be refunded.
Please read the item description IN FULL, check all the MEASUREMENTS and images and convo me if you have any questions before purchase. I am happy to help you through the buying process at anytime.
DAMAGED ITEMS/ORDER ERRORS
Each product is inspected for quality assurance before shipping, and all items are wrapped securely to avoid any damages in the post. In the highly unlikely event of damage or human error please contact me via Etsy convo immediately upon receipt of your order and I will do my best to resolve any issues.
In the event of loss or damage in shipping transit I will require photographic evidence of the 1. damage, 2, exterior packaging 3. interior packaging. Once the claim has been successful I will refund you in full. I will not refund without this evidence as I am unable to make a claim without it. In the case of loss you are required to contact me within 7 days of your sent shipping notice so that I can help locate your item. I am not responsible for uncollected items that have been returned to sender and then gone astray. If you leave it more than 14 days to contact me from your shipping notice it is unlikely I can help you.
PLEASE NOTE: If I haven't heard from you within 7 days of your shipping notice I will presume your order has been successfully received and I will await your much appreciated positive feedback.
Thank you for reading my terms and conditions.
All designs in my shop are the property of Anthi Leoni™. All projects are original work. copying, reproducing, duplicating, performing, circulating or posting any images and or designs is protected by copyright. Please ask for permission before publishing or distributing.
NOTE: Due to different computer settings, screen resolutions, operating systems and web browsers, actual colors might look different from colors rendered in computer monitors.